FAQ
What ingredients do you exclude?
We pride ourselves on creating products without toxic ingredients. We do not contain any of the following: Parabens, Phthalates, PEGs, Ethanolamines, Formaldehydes, BHT, BHA, Alcohol, DEA, Sulfate Detergents, Silicones, Synthetic Dyes, Aluminum Powder, and Animal-Derived Products.
Our lip treatments have naturally-derived fragrance compounds to enhance the application experience. Each fragrance chosen is a light and subtle scent to get the full smoothie experience when applying the product. The intensity of the fragrance is very mild and not overpowering. All of our products are formulated against the Whole Foods Body Care Standard, which is one of the most stringent in the beauty industry. We also used EWG’s Skin Deep database, Credo’s Dirty List, and the International Fragrance Association’s Transparency List to curate a list of clean fragrances for this product line. The consolidated fragrance & allergen list can be found here.
Where can I find ingredient lists and instructions for each product?
On each product’s page, we provide a graphic that illustrates a step-by-step tutorial of how to use your mask. You can also find a comprehensive list of all our ingredients and an informative chart that highlights our main ingredients' benefits!
I have a nut allergy, are your products safe for me to use?
As some of our products include sweet almond oil, which is derived from almonds, our products are not safe to use for individuals with tree nut allergies.
Why are your products named after drinks?
While we place a focus on putting clean products on our skin, we also think it’s equally important to put clean and pure ingredients inside our bodies. The ESW Beauty lifestyle focuses on living healthily and happily. We don’t just create clean products, but we tell a story. That’s why our first line of products is inspired by raw juices. Fruits and vegetables play a vital role in maintaining our physical and mental health, so we created sheet masks that use those ingredients to be able to use them outside our bodies and directly on our skin.
For our soothing tea line of facial tools, including the Hibiscus White Tea Rose Quartz Gua Sha and Mint Green Tea Jade Crystal Jade Roller, we were inspired by the soothing and relaxing properties of both teas as well as the health benefits that compare to those of using a gua sha and facial roller.
Our plant-based milk line of sheet masks took inspirations from the soothing and nourishing benefits of various plant-based milks on the skin as well as the our overall health.
Lastly, our lip treatment line is all inspired by healthy smoothies and provides the same hydrating benefits to your lips. The fresh fruit and ingredients that our products are inspired by are hand-selected for their benefit both in and out of the body.
Are your sheet masks actually made of fruits and vegetables?
Our mask ingredients are carefully curated to include fruit and vegetable extracts that are effective at targeting specific skin needs. Our sheet masks are PETA-certified vegan and do not contain any animal-derived ingredients. Specifically, our masks include ingredient extracts such as kale, spinach, blueberries, watermelon, strawberries, avocado, and lemon.
What is the difference between a lip treatment and a lip gloss?
Unlike conventional glosses, a lip treatment covers and protects your lips while repairing the moisture barrier for soft healthy lips. Our treatments vary from clear gloss to tinted treatments and all have their own skin benefits and functions. In addition to our smoothie ingredients, we have added active ingredients such as shea butter, vitamin E, peptides, and hyaluronic acid for long-lasting effects to seal in moisture and nourish the lip.
I understand what clean beauty is, but why are there so many different definitions?
At its core, clean beauty refers to products made with safe, ethical ingredients that are beneficial to your skin. Every brand and source has a different definition but to us, we create products with a strict standard where our skincare is formulated without toxic ingredients (we have a long list that we don’t include) and is made in a sustainable way.
What are considered toxic ingredients?
Our list of what we consider toxic ingredients include parabens, phthalates, PEGs, ethanolamines, formaldehydes, BHT, BHA, alcohol, DEA, sulfate detergents, silicones, synthetic dyes, aluminum powder, and much more. Check out this resource to learn more about which toxic products are on the market - just not on ours.
What makes your “hand-picked” ingredients clean?
Our product lines are inspired by both raw juices, smoothies, and plant-based milks. If the products are good enough to be consumed, we know they are good enough to be used on our skin! This is why our team worked hard to hand-pick ingredients that work well together and target specific skin needs. See our list of ingredients found below each product to learn more about how these fruits and vegetable extracts help your skin.
Is ESW Beauty cruelty-free?
Yes! We are certified by both Leaping Bunny and PETA as a cruelty-free beauty brand. This means none of our products are, or ever will be, tested on animals.
Is ESW Beauty vegan?
Yes! Our mask serum and fabric do not contain any animal derived ingredients. Instead, we use only natural ingredients for the best skin benefits.
What makes your sheet masks sustainable?
Our Raw Juice Cleanse and Plant-Based Milk Sheet Masks are made of cupra, a fabric made from cotton linter. Cotton linter was previously discarded as a waste product in cotton production and is now being reused as a lightweight, compostable and biodegradable fabric that is very absorbent. The mask pouches are made of LDPE plastic, which is recyclable under recycling code #4. Our sheet masks are certified compostable and can be composted at home and at industrial facilities.
What is PCR?
Post-consumer recycled content, often referred to as PCR, is material that is made from the items that consumers recycle every day, like aluminum, cardboard boxes, paper, and plastic bottles.
Our lip treatment tubes are made from 50% PCR plastic, which reduces the amount of virgin plastic that is created and allows us to head toward a more circular economy
What are your shipping options?
We ship to United States and Canada via a variety of shipping services through UPS and USPS for your convenience! All U.S customers have the option for free 1-3 day shipping with orders over $35. If less than that, the domestic shipping price is dependent on your location and preferred shipping service.
How quickly will my order ship out?
Once your order is placed, your package will be made and shipped out within 1-2 business days. Our business operates from Monday-Friday, so all orders placed over the weekend will be sent out the following Monday.
Depending on your chosen shipping option, your parcel may arrive anywhere from 3-6 business days for U.S customers and 8-10 business days for Canadian customers. We ship from the East Coast and once you begin checkout, you will receive a shipping estimate for your location.
Do you offer free shipping?
Yes! All U.S customers qualify for free shipping on all orders over $35.
Do you ship internationally?
We currently only ship to the U.S and Canada. However, we are looking to expand to other countries soon! Email us at hi@eswbeauty.com to request we add your location to our supply list.
For our international customers, unless otherwise specified, you are responsible for estimating and covering any duties, taxes, fees and/or other costs associated with your shipment.
Can I return products from my order?
Yes! If for any reason you were unsatisfied with your order, we offer free returns. Please contact help@eswbeauty.com with your order reference number to return your product.
Do you offer wholesale for your products?
Yes! If you’re interested in purchasing our products wholesale for your business, you can find our request form on our website through Faire.
We offer our wholesale buyers risk-free purchasing by offering free returns on all wholesale orders. We also offer $100 off your first wholesale purchase through Faire and NET 60 terms for stress-free payments.
For any further wholesale questions, please contact us at sales@eswbeauty.com
How can I collaborate with you on social media?
We are so excited to work with you! You can find us on Instagram and TikTok @esw.beauty. You can also email our marketing team directly at collab@eswbeauty.com
We’re here to help you! For any further questions or help with your order, please contact help@eswbeauty.com